Tell us what the bike needs and when you can bring it in. We will call to confirm — the slot is yours once we do.

• A mechanic waiting when you ride in
• The price quoted before anyone touches the bike
• Genuine parts off our own shelf, fitted the same day
• The old parts shown back to you
• What we found and what we replaced, written down
• A reference you can quote when you call

1. You send this form. It reaches the service desk straight away.
2. We call you. We confirm the day, or offer the nearest one that is free.
3. You ride in. Quote your reference and a mechanic takes the bike.